At Styxways, we want you to love your purchase. Our policy outlines the process for returns, refunds, and address changes. Please review carefully, noting specific timelines and requirements for apparel and jewelry, as well as how store credit works. We're here to help if you have questions!

We ship across India, with delivery within 10-14 business days (India) or 4-10 business days (Mumbai). We offer standard shipping only; no express or COD. Review our policy for address changes, order cancellations, and what to do if your package is marked delivered but hasn't arrived. Currently, we do not offer international shipping.

For general queries check out our FAQ section.

We do not offer customizations or express shipping.

For additional assistance email us at help@styxways.com.

Mail subject line should have 'issue/query - name - order number'. Example:  'RETURN - xyz - #1001'.

For PR, collaborations, sourcing etc email us at pr@styxways.com.

We aim to respond to all emails within 24 hours.  Our team is available from 10:00 AM to 5:00PM from Monday through Friday and will get back to you as soon as possible on the next business day if you contact us over the weekend.